Answered on: December 12, 2018
Client
I like to rent a car. Currently I stay in Marriott Empire Place in Bangkok. Return car on Sunday at the Bangkok Airport. What do you recommend?
Agent
Please use the website, you can obtain a quotation there and make a reservation. Enter your search criteria ( dates,times,location) and click on SEARCH. At the top of STEP2 (above the individual car photos) is a scrolling left to right car type filter, where you can filter the results by car size, for example 7,8 or 9 seaters or convertibles where they are available. A credit card is required. If no car photos are displayed, then adjust your date/time as not all locations are open weekends or out of normal business hours. If possible use a laptop,tablet or PC rather than a mobile to conduct your search. I am here to help you to use the site if you have any questions.
Client
When I press search nothing happens.
Agent
You are on a mobile phone? What I meant was, are you able to access the website from a laptop or tablet rather than phone?
Client
Yes, I am on a mobile phone. I will try with my lap top. Thank you.
Agent
Either type in just the word Bangkok or preferably the address where you want to collect the car and then returned to the Airport. You should be shown a small map of Bangkok and you can choose the nearest pick up point to where you are.
Agent
I discovered that if you begin to type in Marriott Empire Place Bangkok it will actually show you that location.
Client
Ok great! I am in. Thank you. I will use the online CHAT with you on laptop if I need more assistance.